Business Intelligence

Platforms that help organizations visualize, analyze, and report on business data through dashboards, self-service analytics, and automated insights.

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66

Use Cases

25

Tools

17

Companies

Business Intelligence Tools

CE
Celonis Execution Management System
Celonis
1
cases
CP
Celonis Process Mining
Celonis

Extracts and visualizes real-time process data from ERP systems to surface inefficiencies and bottlenecks.

3
cases
DA
Databricks AI/BI Genie
Databricks

Natural language querying interface that lets non-technical users ask questions in plain English and get instant analytics from data lakehouses.

10
cases
DA
Databricks AI/BI Genie
Databricks
DG
Databricks Genie
Databricks

Natural language interface for querying lakehouse data and generating analytics without writing SQL.

1
cases
DS
Databricks SQL
Databricks

Serverless SQL analytics engine built on the Databricks Lakehouse, delivering high-performance queries with elastic scaling and open data formats.

11
cases
D
Datadog
Datadog

Unified observability and security platform for monitoring infrastructure, applications, and logs at scale.

3
cases
GF
Gong Forecast
Gong

AI-powered revenue forecasting tool that surfaces pipeline risks using conversation and deal data.

1
cases
GR
Gong Revenue AI OS
Gong

Revenue intelligence platform that analyzes sales conversations to surface insights and coaching opportunities.

6
cases
GA
Google Analytics 4
Google

Web and app analytics platform by Google for tracking user behavior and marketing performance.

1
cases
GB
Google BigQuery
Google

Serverless enterprise data warehouse for analytics

15
cases
GD
Google Data Studio
Google

Analytics and reporting tool by Google for visualizing data from multiple sources in interactive dashboards.

1
cases
GS
Google Sheets
Google

Spreadsheet and data management tool by Google for collaborative data entry, analysis, and reporting.

1
cases
IA
IBM Apptio
IBM

IT financial management and cloud cost optimization platform for controlling technology spend across hybrid environments.

2
cases
IC
IBM Cognos Analytics
IBM

AI-powered business intelligence and analytics platform

1
cases

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Use Cases (66)

S
Saint-Gobain
1–2 weeks
time saved per audit mission

Saint-Gobain is one of the world’s largest building materials manufacturers, with 170,000 employees, operations in 75 countries, and over €40 billion in annual revenue. The company deployed Celonis to transform 120 annual internal audit missions, cutting one to two weeks from each through automated process mining and real-time data visualization. Across the full audit calendar, the time savings add up to 240 weeks per year — the equivalent of six full-time employees — while reframing the audit function from a compliance burden to a strategic business partner.

Manufacturing
CE
Celonis Execution Management System
E
E.ON
1–2 minutes
application deployment time

E.ON is one of Europe’s largest energy companies, with over 70,000 employees focused on energy distribution grids, infrastructure solutions, and sales. By deploying Databricks Apps, E.ON built a GenAI-powered contract analysis tool for its EV charging network and real-time health and safety dashboards—each deployable in one to two minutes. Today 1,500 employees use Databricks for BI dashboards, and 500–600 ChargePoint contracts are analyzed through the GenAI application.

EnergyDSDatabricks SQL
PI
Premier Inc.
10×
faster sql creation with genie vs manual coding

Premier Inc. is a technology-driven healthcare improvement company serving two-thirds of US healthcare providers and capturing data on more than 45% of US hospital discharges. Its analytics platform helps healthcare systems benchmark care, identify improvement opportunities, and reduce costs — but fragmented data and reliance on engineering teams made self-serve analytics slow and inaccessible to non-technical users. Premier deployed Databricks AI/BI Genie, achieving 10× faster SQL creation compared to manual coding, configuring Genie for production in 3 days, and reaching 100% success in generating accurate reports for business users.

HealthcareDADatabricks AI/BI Genie
H
HP
40-50%
efficiency improvement in product, sales and customer pattern analysis

HP is the global leader in personal computing and printing technology, processing vast amounts of telemetry from millions of devices, services, and applications. Business users across product management, sales, marketing, and digital commerce teams were bottlenecked by dependency on engineering for every data query — waiting days or weeks for dashboards while competitive windows closed. HP deployed Databricks AI/BI Genie to let non-technical employees ask data questions in natural language, delivering 40-50% efficiency gains in product, sales, and customer analysis and empowering thousands of users with self-serve analytics across the enterprise.

TechnologyDADatabricks AI/BI Genie
E
Engine
50%
chat inquiries resolved autonomously by agentforce

Engine is a modern travel platform for small and medium businesses, trusted by over 1 million travelers with hotel, flight, and car rental bookings. As the company expanded from a hotel-focused product into a full-service travel platform, it deployed Eva, an Agentforce-powered AI agent that handles end-to-end booking requests across voice, web, and mobile — resolving 50% of chat inquiries autonomously and cutting customer support handle time 15%. Engine also built an internal Slackbot used by 85% of employees and developed its first AI agent in 12 days using Agentforce's hybrid low-code/pro-code development platform.

TechnologyTTableau
W
Webmotors
72%
yoy reduction in manual data tickets

Webmotors is Brazil’s largest automotive marketplace, connecting car buyers and sellers through a data-intensive digital platform. The company implemented Databricks AI/BI Genie on top of its existing Databricks platform to let non-technical employees query data in natural language, eliminating a bottleneck where even simple data questions required a support ticket to the central data team. Ticket volume dropped 72% year-over-year, and the data team reclaimed 200 analyst hours per month.

TechnologyAutomotiveDADatabricks AI/BI GenieDSDatabricks SQL
RS
RENOLIT SE
€880,000
value identified in procure-to-pay processes

RENOLIT SE is a global manufacturer of high-quality plastic films and sheets with around 5,000 employees, operating across automotive, construction, and healthcare markets. The company deployed SAP Signavio Process Insights and the Process Transformation Suite to accelerate its transition to SAP S/4HANA and uncover inefficiencies in its procure-to-pay cycle. Within weeks of deployment, RENOLIT identified €880,000 in value and replaced 64,000 manual clicks annually with a single automated task.

ManufacturingSSSAP Signavio Process Transformation SuiteSSSAP Signavio Process Insights
F
FinThrive
Under 24 hours (down from 3–5 days)
data query response time

FinThrive serves more than half of all US hospitals and health systems, providing a comprehensive revenue cycle management platform that processes petabytes of healthcare data. Facing a 3-to-5-day bottleneck for complex life sciences data queries that required manual SQL development, FinThrive deployed Databricks AI/BI Genie to give sales and analytics teams a natural language interface to their lakehouse. Query response times fell below 24 hours, and the sales team can now answer pharmaceutical partner requests directly without routing through the technical team.

HealthcareDADatabricks AI/BI Genie
Y
You.com

You.com is an AI-powered productivity platform founded by AI researchers Richard Socher and Bryan McCann, giving knowledge workers access to AI agents for research, problem-solving, and workflow automation. To support its growing enterprise user base, You.com consolidated its ML infrastructure on Databricks, cutting deployment complexity and accelerating the launch of new AI agent capabilities.

TechnologyDSDatabricks SQL
G
GoGuardian
90%
operational cost savings with delphi model

GoGuardian provides an end-to-end safety and learning platform used by half of all U.S. K–12 students, processing 4–6 billion daily inferences to filter harmful content and detect at-risk behavior. The company migrated its fragmented AWS infrastructure to the Databricks Data Intelligence Platform, unifying data management, ML development, and model serving on a single governed environment. The migration cut ML operational costs by up to 90% for key models and reduced inappropriate device use among students by 62%.

TechnologyEducationDSDatabricks SQL
M
Morrisons
98.96%
data reporting lag reduction

Morrisons, one of the UK’s largest supermarkets serving nine million customers weekly across 500 stores, migrated its on-premise data warehouse to BigQuery and Looker, reducing reporting lag by 98.96% from one day to 15 minutes. Real-time data now powers Vertex AI demand forecasting models and a customer-facing Product Finder app that receives 50,000 hits per day during peak periods.

RetailLLookerGBGoogle BigQuery
A
Airtree
Reduced from 2 days to minutes
market & competitor research time

Airtree, a $2 billion Australian venture capital firm, deployed Claude Cowork as shared firm-wide infrastructure to unify fragmented data across tools like Notion, Slack, Google Drive, and Affinity. The team built custom Skills to automate board meeting prep, market research, and portfolio reporting — cutting multi-hour tasks down to minutes. What began as individual productivity gains quickly scaled into a collaborative system where Skills built by one person benefit the entire firm.

Financial ServicesSSigma
UN
United Network for Organ Sharing (UNOS)
132
average organ transplants in the u.s. per day

The United Network for Organ Sharing (UNOS) leverages the ServiceNow AI Platform to coordinate thousands of organ transplants across the U.S. every year. By centralizing case management, enabling self-service portals, and deploying AI-powered IT operations, UNOS has quadrupled its case management capacity while managing nearly 300,000 support cases since 2018. The platform helps UNOS fulfill its 24/7 mission of saving lives with greater speed, accuracy, and efficiency.

NonprofitSDServiceNow Dashboards
MB
Millennium bcp
2.6x higher
conversion rate lift — owned media (bigquery audiences vs. other first-party audiences)

Millennium bcp, Portugal's largest private bank, used Google Cloud's BigQuery machine learning tools to build predictive audience models for personal loan campaigns. By segmenting existing customers by propensity to borrow, the bank dramatically improved both owned and paid media performance. The result was a 2.6x higher conversion rate and a 36% drop in cost per acquisition.

Financial ServicesGAGoogle Analytics 4GBGoogle BigQuery
S
Super-Pharm
50% to 90%
inventory accuracy

Super-Pharm leveraged Google Vertex AI for ML-powered demand forecasting, improving inventory accuracy from 50% to 90% and making forecasting 10x more efficient.

RetailGBGoogle BigQuery
S
Shopify
< 24 hours
model upgrade deployment

Shopify built Sidekick, an AI commerce assistant powered by Claude Sonnet on Google Vertex AI, enabling millions of merchants to reach their first sale in days instead of weeks.

RetailGBGoogle BigQuery
SB
State Bank of India
64 million
app downloads

State Bank of India partnered with IBM to build YONO, a comprehensive mobile platform combining banking, financial services, and marketplace that achieved 64 million downloads and a USD 40-50 billion valuation.

Financial ServicesICIBM Cognos Analytics

Showing the 17 most recent of 66 use cases