How AI is transforming insurance through risk modeling, claims automation, fraud detection, and personalized underwriting.
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Use Cases
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Companies
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Tools Used
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Use Cases (2)
Icatu Seguros, one of Brazil’s largest life and pension insurers, deployed A.V.I.—a WhatsApp-based AI assistant powered by generative AI and orchestrated by n8n—to put real-time quoting and product information directly in brokers’ hands. The assistant reduced quotation time from roughly five minutes to under 40 seconds, now serves more than 1,000 brokers daily, and earned second place at the Gartner Eye on Innovation Awards for Insurance 2025.
AXA Switzerland, the country’s leading insurer covering over 40% of Swiss companies, migrated its entire data infrastructure to Google Cloud and deployed BigQuery, Vertex AI, and Gemini to become a data-driven organization. The transformation reduced complex query times from days to minutes or seconds and generated a high double-digit million Swiss franc profit improvement through Smart Data initiatives.