UA

Unipol Assicurazioni

5000+ employees· Italy·Website ↗

Italian insurance group offering auto, home, health, and life insurance products through multiple brands and subsidiaries.

Insurance
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Use Cases (1)

UA
Unipol Assicurazioni
90 seconds (down from 20 minutes)
average event response time

Unipol Assicurazioni is Italy’s leading insurance group, serving 16.8 million customers through 12,000+ employees and the country’s largest agency network. The company partnered with IBM to build NAMI, an AI-powered operations platform on the watsonx ecosystem that transformed how IT events are detected, analyzed, and resolved. Event response times dropped from 20 minutes to 90 seconds, and monitoring coverage expanded from 26% to 100% of the infrastructure.

InsuranceIGIBM GraniteICIBM Cloud Pak for Data
Unipol Assicurazioni AI Use Cases & Strategy | Applied