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IT Service Management (ITSM) Professional

por ServiceNow·Servicio al Cliente e IT·Página del producto ↗

Plataforma profesional de gestión de servicios IT de ServiceNow para incidencias, problemas y gestión de cambios.

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Empresas usando IT Service Management (ITSM) Professional

LLenovo

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Technology
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Casos de uso (1)

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Lenovo
25%
net promoter score improvement

Lenovo's Solutions and Services Group deployed ServiceNow Technology Provider Service Management and generative AI to unify its global Device-as-a-Service operations across 400+ enterprise customers. The platform streamlined onboarding, integrated third-party tools, and enabled self-service portals — delivering measurable gains in customer satisfaction and retention within a single year.

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