S

Cloud-based CRM platform for sales, service, and marketing automation used by enterprises worldwide.

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Use Cases3
Companies3
Industries3

AI Use Cases with Salesforce

1A
How Attention Uses Claude to Automate Sales Ops and Boost Win Rates
Attention · Sales
1.6 million hoursAdmin hours automated
2SF
How Scuderia Ferrari Uses IBM watsonx to Transform the Fan Experience
Scuderia Ferrari HP · Marketing
2xDaily active users increase
3N
How nCino Uses Databricks to Build Domain-Specific Banking AI at Scale
nCino · Operations
3.5xFaster document filing
Vendor
S
Salesforce
salesforce.com
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AI Maturity

Average implementation stage across documented use cases.

0Pilot1Scaling2Mature
Industries

Industries most frequently targeted in use cases with this tool.

Technology
1
Financial Services
1
Sports & Entertainment
1

Models Used With

1CH
Claude Haiku 4.5
Anthropic's fast multimodal LLM with a 200k-token context for text, image, and file processing.
2CS
Claude Sonnet 4.6
Anthropic's multimodal model with 1M-token context balancing performance and efficiency for coding and reasoning.
3CO
Claude Opus 4.8
Anthropic's Claude Opus 4.8 multimodal model with a 1M-token context for coding, analysis, and agentic work.

Often Used With

1AP
Attention Platform
AI sales automation platform by Attention for automating CRM updates and coaching from sales calls.
2H
HubSpot
CRM platform by HubSpot for managing contacts, pipelines, marketing, and customer service.
3D
DocuSign
Electronic signature and agreement cloud platform for digitizing contract workflows.
4D
Databricks
Unified data analytics and AI platform built on Apache Spark for lakehouse architecture, ML, and generative AI workloads.
5P
Plaid
API platform that connects applications to users' bank accounts for financial data access and verification.
6A
AWS
Amazon's cloud computing platform providing on-demand infrastructure, storage, and managed services at global scale.
7IW
IBM watsonx
Integrated AI platform by IBM watsonx for building and governing AI models across hybrid cloud environments.
8IW
IBM watsonx Code Assistant
AI code assistant by IBM watsonx for generating, explaining, and reviewing code across languages.
Key Business Functions

Business areas most frequently targeted in use cases with this tool.

Sales
1
Operations
1
Marketing
1
Companies

Companies documented using this tool in real use cases.

AAttentionNnCinoSFScuderia Ferrari HP
Salesforce AI Use Cases & Reviews | Applied