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Hightouch AI Decisioning

by Hightouch·MarketingML Platform·Product page ↗

AI-powered marketing tool that personalizes customer decisions in real time using predictive audience models.

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Use Cases

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Companies

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Industries

Companies Using Hightouch AI Decisioning

PPetSmart

Industries

Retail
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Use Cases (1)

P
PetSmart
22%
incremental lift in salon bookings

PetSmart is North America’s largest pet retailer, operating over 1,700 stores and serving 75 million Treats Rewards loyalty members. The company deployed Databricks Mosaic AI with Hightouch’s AI Decisioning Agents to move beyond static campaign calendars and deliver individualized marketing across owned channels. The result was a 22% incremental lift in salon bookings and a 13% improvement in autoship transaction rates.

RetailDDatabricksDMDatabricks Mosaic AI