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IBM watsonx Assistant

por IBM·Asistentes de IA·Página del producto ↗

Agente virtual con IA de IBM watsonx para la automatización del servicio al cliente.

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2

Casos de uso

2

Empresas

2

Industrias

Empresas usando IBM watsonx Assistant

CWCamping WorldHHumana

Industrias

RetailHealthcare
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Casos de uso (2)

CW
Camping World
40%
customer engagement increase

Camping World deployed IBM watsonx Assistant as a virtual agent named Arvee across all web properties, increasing customer engagement by 40% and improving agent efficiency by 33%.

RetailIWIBM watsonx AssistantICIBM Consulting
H
Humana
~66% (1/3 cost)
cost reduction

Humana replaced its legacy IVR system with an IBM Watson-based conversational voice agent that handles 7,000+ provider calls daily, completing inquiries in 2 minutes at one-third the previous cost.

HealthcareICIBM CloudIWIBM Watson