HP
HP (Hewlett-Packard) is a global technology company producing computing, printing, and data management solutions. Managing data ingestion and customer data products for 200+ million printers worldwide and 600+ Databricks users across global business units.
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Use Cases (2)
HP is the global leader in personal computing and printing technology, processing vast amounts of telemetry from millions of devices, services, and applications. Business users across product management, sales, marketing, and digital commerce teams were bottlenecked by dependency on engineering for every data query — waiting days or weeks for dashboards while competitive windows closed. HP deployed Databricks AI/BI Genie to let non-technical employees ask data questions in natural language, delivering 40-50% efficiency gains in product, sales, and customer analysis and empowering thousands of users with self-serve analytics across the enterprise.
HP, the global computing and printing company managing data products for 200+ million printers worldwide, deployed Databricks Data Intelligence Platform on AWS to unify customer data ingestion across business units and build an internal GenAI data chatbot. Using Databricks Mosaic AI, DBRX, Unity Catalog, and AI/BI Genie with a RAG architecture, HP built the chatbot in under three weeks — recovering 20-30% of data team time previously spent on manual SQL queries, achieving 20-30% cost savings versus AWS Redshift, and enabling 600+ Databricks users across the organization.