A

ADT

5000+ employees· United States·Website ↗

Electronic security company providing home and business security systems, monitoring, and smart home services across North America.

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Use Cases (1)

A
ADT
<2 minutes
technician confirmation call time

ADT, the leading US security and smart home company, deployed the UiPath Platform across finance, field services, and customer support operations. A UiPath Robot that handles technician job confirmation replaced a 15–20 minute manual call with a sub-2-minute automated verification, while the company runs 13 AI agent use cases planned for 2026 on top of 5+ years of enterprise automation.

TechnologyUPUiPath Platform
ADT AI Use Cases & Strategy | Applied