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Plataforma de chatbots para la participación en tiempo real de fans y clientes a través de canales de mensajería.

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Empresas usando Alive5

PSPacers Sports & Entertainment

Industrias

Sports & Entertainment
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Casos de uso (1)

PS
Pacers Sports & Entertainment
340,000+ fans
home game attendance (indiana fever 2024 season)

Pacers Sports & Entertainment (PS&E) struggled to connect fan data spread across 30 disconnected platforms, making personalized engagement nearly impossible. By deploying Salesforce Data 360, Marketing Cloud, and Agentforce, PS&E unified its entire fan data ecosystem into a single golden record. The organization is now positioned to deliver hyper-personalized experiences across the Fever, Pacers, and all PS&E properties.

Sports & EntertainmentAAgentforceMCMarketing Cloud
Alive5: Casos de Uso de IA | Applied