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Agentforce Builder

por Salesforce·Gestión Agéntica·Página del producto ↗

Entorno de desarrollo low-code dentro de Salesforce para crear y desplegar agentes de IA personalizados usando lenguaje natural y herramientas visuales.

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Casos de uso

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Industrias

Empresas usando Agentforce Builder

EEngine

Industrias

Retail
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Casos de uso (1)

E
Engine
15%
average handle time reduction

Engine, a B2B travel platform handling 500,000+ annual traveler requests, deployed an Agentforce AI agent called Eva that autonomously manages over 30% of customer cases end-to-end. The implementation reduced average handle time by 15%, lifted CSAT from 3.7 to 4.3, and delivered $2M in estimated annual cost savings — all within a 12-day deployment timeline.

RetailABAgentforce BuilderSASalesforce Agentforce