Syracuse University
Private research university in Syracuse, New York, enrolling over 22,000 students across more than 200 programs.
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Use Cases (2)
Syracuse University deployed Claude to all 30,000 students, faculty, and staff under Chief Digital Officer Jeff Rubin’s leadership, treating it as core infrastructure alongside standard productivity software. The university built Clementine, a natural language class search system powered by Claude Opus 4.6 and custom MCPs that queries millions of rows of enterprise data in real time. When Rubin redesigned a practice exam using Claude—replacing multiple-choice questions with AI-graded typed definitions—student scores on the subsequent real exam rose 12 points above the class’s historical average.
Syracuse University, a private research university with more than 20,000 students, deployed Claude Enterprise to every student, faculty member, and staff member as part of a university-wide digital transformation. The institution built Clementine, an AI-powered course search tool on Claude Opus 4.6, and connected Claude to donor records, security infrastructure, and academic data. Student peak daily active users grew 394% and donor queries that once took two weeks now resolve in minutes.