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SoftBank Corp.

5000+ employees· Japan·Website ↗

A Japanese multinational telecom and technology conglomerate providing mobile, broadband, and enterprise services.

Telecommunications
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Use Cases (1)

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SoftBank Corp.
4,500
fte-equivalents saved annually

SoftBank Corp. is Japan’s largest telecommunications operator and a global technology investor with ambitions far beyond carrier services. Facing a bottleneck in scaling automation beyond early RPA deployments, SoftBank launched the ‘Digital Worker 4,000 Project’—a top-management-led initiative to automate cross-functional business processes using Automation Anywhere alongside Salesforce, Office365, and Google integrations. The effort redirected 4,500 FTE-equivalents of annual labor toward value-added work and generated 52,000 generative AI improvement proposals from employees in just ten days.

TelecommunicationsAAAutomation Anywhere