SB

Shinhan Bank

5000+ employees· South Korea·Website ↗

One of South Korea's largest banks, providing retail and corporate banking, insurance, and financial services.

Financial Services
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Use Cases (1)

SB
Shinhan Bank
1.2M+
staff hours saved annually

Shinhan Bank is one of South Korea’s largest financial institutions, operating more than 800 branches and serving millions of customers. Facing a workforce burdened by repetitive compliance, loan review, and data-transfer tasks across siloed systems, the bank launched the ‘My Bot’ initiative—deploying personal digital assistants to all 14,000 employees using Automation Anywhere’s platform. The result is one of the world’s largest enterprise digital assistant deployments, saving over 1.2 million staff hours annually and automating more than 100,000 property loan reviews each year.

Financial ServicesAAAutomation Anywhere
Shinhan Bank AI Use Cases & Strategy | Applied