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LifeScan

1001-5000 employees· United States·Website ↗

Medical technology company manufacturing blood glucose monitoring systems for diabetes management worldwide.

HealthcareMedical Devices
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Use Cases (1)

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LifeScan
65%
customer support auto-resolution rate

LifeScan deployed an AI-powered customer support assistant using Automation Anywhere and Aisera for its OneTouch diabetes management product line, achieving a 65% auto-resolution rate and over $2.2M in cost savings. Customer satisfaction increased by 70% as routine inquiries shifted to instant self-service.

HealthcareMedical DevicesAAAutomation AnywhereAAisera