B

Sparse keyword retrieval algorithm used in search systems for lexical matching alongside dense embeddings.

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Use Cases

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Companies

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Industries

Companies Using BM25

VVanguard

Industries

Financial Services
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Use Cases (1)

V
Vanguard
12%
search result accuracy improvement

Vanguard partnered with Pinecone to build Agent Assist, an internal RAG-powered AI chat tool that helps customer support representatives find answers faster and more accurately. By replacing keyword-based search with hybrid vector retrieval, Vanguard achieved 12% more accurate search results and meaningfully reduced call times — even during high-demand periods like tax season.

Financial ServicesPpgvectorAPAWS PrivateLink