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Claude (via Amazon Bedrock)

por Anthropic·Modelos de Lenguaje·Página del producto ↗

Modelo de lenguaje accesible a través de AWS Bedrock para construir aplicaciones empresariales de IA y agentes.

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Empresas usando Claude (via Amazon Bedrock)

AASAPP

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Casos de uso (1)

A
ASAPP
91%
first-call resolution rate

ASAPP is an AI-native customer service platform that orchestrates large language models to automate contact center interactions for enterprise clients. By deploying Anthropic’s Claude through Amazon Bedrock, ASAPP eliminated its homegrown PII redaction layer and reduced call escalations by up to 40%, while helping clients achieve a 91% first-call resolution rate. The platform now automates more than 90% of contact center interactions, with human agents freed to handle three times the volume of complex cases.

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