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Lenovo

5000+ empleados· Global (HQ: China)·Sitio web ↗

Empresa tecnológica multinacional china que fabrica PCs, laptops, smartphones, servidores y dispositivos inteligentes comercializados en más de 180 países.

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Casos de uso (1)

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Lenovo
25%
net promoter score improvement

Lenovo's Solutions and Services Group deployed ServiceNow Technology Provider Service Management and generative AI to unify its global Device-as-a-Service operations across 400+ enterprise customers. The platform streamlined onboarding, integrated third-party tools, and enabled self-service portals — delivering measurable gains in customer satisfaction and retention within a single year.

TechnologySAServiceNow AI PlatformTPTechnology Provider Service Management (TPSM)
Lenovo: Casos de Uso de IA y Estrategia | Applied